Privacy Policy

Last updated: [03/12/2025]

Dawn Woods Services is a cleaning agent service based in Sydney, Australia. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

• Name

• Phone number

• Email address

• Suburb and address for service matching

• Details about your cleaning requirements

• Communication records

• Cleaner application details (if you are a contractor)

We do not collect payment details through our website.

2. How We Use Your Information

We use your information to:

• Match you with suitable cleaners

• Communicate with you about bookings

• Provide quotes and service updates

• Improve our website and customer experience

• Manage cleaner applications and contractor records

We only use your information for service-related purposes.

3. Sharing Your Information

We may share your information with:

• Cleaners you are matched with

• Service providers who support our business (e.g., email or website platforms)

We do not sell or rent your personal data.

4. Data Storage & Security

We take reasonable steps to keep your information secure and confidential.

5. Your Rights

You have the right to:

• Request access to the information we hold

• Request correction of incorrect or outdated information

• Request deletion of your information (unless legally required to keep it)

6. Contact Us

For privacy questions, contact us at:
Email: dawnwoodsservices@gmail.com